Web Help Desk
Please submit your help desk tickets by using the following web portal or by downloading the app listed below. App users must use hcusd2.freshservice.com for the domain name when logging in.
http://helpdesk.hcusd2.org (Web Portal)
Download the Help Desk app from Google Play (Andriod Devices)
Download the Help Desk app from App Store (Apple Devices)
Ben Seeman, IT Director
(815) 426-2162 ext. 1017
Tech Coaches Website
The following link takes you to a site created by Eileen Boucher and Alan High, the Herscher CUSD#2 Instructional Technologists. The site includes a range of information of help teachers and students better utilize technology to enhance learning. Information includes: a sign up to request helf from a tech coach, info on your Google Account, and info on Google Classroom, Docs, Drive, Forms, etc.